Otterburn Legal Consulting

Linked inFollow us on Twitter

Law firm management, skills training and retreat facilitation

Law firm management, skills training, and retreat facilitation

My work advising law firms began in February 1989, and for 30 years since then my focus has been on raising management and leadership standards within the legal sector.  I have done this in three main ways – through my work with law firm clients; through my work with the Law Management Section, which is part of the Law Society; and through the creation of a network of leading law firm management consultants – The Law Consultancy Network.

I have advised over 250 law firms on their management, strategy and profitability.  Today most of my work is with UK Top 100 and Top 200 firms, facilitating partner retreats and running in house management skills programmes for their associates and partners.

Click here for details of my in-house Management Skills Programme.

My aim is to provide the best possible support to clients in these core areas so as to help them respond to the dramatic change taking place in their markets.

“Andrew has the experience to identify quickly where change is needed in the management of a law firm and the personality and skill to make a huge contribution to the really difficult bit, which is to obtain the buy-in of the partners. We have found Andrew to be a great source of guidance and reassurance for over 15 years”

“Andrew’s help in assisting our firm to take stock and make difficult decisions to change was invaluable. He turned a potentially difficult and divisive situation into a positive outcome, seemingly with ease. I highly recommend his services.”

“We have very much enjoyed working with you and the whole experience has been hugely beneficial to the firm.  When we first considered possible facilitators, your fee was by far the highest, but it was apparent immediately that we would receive far more from your involvement, than the simple facilitation of an away day.  The latter would have been of very limited assistance to the firm.  The time you spent with partners and staff before the retreat, enabled you to get under the bonnet of the our firm and understand what makes it tick and how it could be refined/retuned.  Your communication skills with partners and staff must also have been excellent, as they were able to discuss matters openly with you, which some might have been wary about doing, as they might have perceived you to be the “hired gun”!  

The successful pre-retreat consultation enabled you to start influencing the direction of travel in advance of the retreat, so that we all arrived with a basic understanding of your thoughts for the management of the business.  This saved us a huge amount of time at the event itself, and meant that you were able to ensure we retained our focus, which would have been one of the key challenges.  The other great benefit, was the excellent partner engagement you were able to develop, which was one of our key objectives.  The decision to focus upon the higher-level strategy/vison, and to steer away from too much detail, and to manage expectations in this regard, was another success. 

Your reputation as a leading business consultant to the legal profession is undoubtedly well deserved.  We were absolutely delighted with the work you undertook for us, before, during and after a partners’ retreat to discuss future strategy.  The event was a resounding success, thanks in large part to Andrew’s exceptional advice and guidance.”

The 3rd edition of my book, Profitability and Law Firm Management, was published by the Law Society in 2016.  Click the link for details.


The Law Consultancy Network

I am a founding member of the international Law Consultancy Network – a grouping that brings together a number of highly experienced independent law firm management consultants who have the same ethos – our vision is to be the leading management consultancy in the areas that we specialise in.

This chart summarises the work that we do to support firms in the UK and globally.

As a member of the international Law Consultancy Network, we make this service pledge to our clients:

  • We act independently and without bias
  • We will be honest about whether we can truly add value to your business
  • We are flexible and will adapt to your needs and preferences
  • We’ll communicate with you clearly, avoiding jargon, and will keep you fully informed
  • We’ll set a realistic timetable and provide a clear quotation
  • We’ll work hard with a practical approach to make a real difference to your business
  • We’ll treat your data and information with absolute confidentiality
  • We’ll treat your people with the utmost respect
  • We’ll deliver on-time and on-budget

For many years I was vice chair of the Law Management Section.